Privacy policy

The Austin Aromatic

Last Modified: May 24, 2026

Austin Aromatic Floral Design (“Austin Aromatic,” "Company," "we," or “us”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. Throughout this policy, we refer to any person accessing or using our website as “you,” or the “User.”

This Privacy Policy applies specifically to our website located at www.austinaromatic.com (the “Website”) and explains how we collect, use, and protect your information.

A. WHAT INFORMATION WE OBTAIN

We only collect information that you voluntarily provide to us when you fill out our contact form at www.austinaromatic.com/get-in-touch.

The specific personal information we collect includes:

  • First Name and Last Name

  • Email Address

  • Phone Number

B. HOW WE USE THE INFORMATION WE OBTAIN

We use your information solely to provide personalized floral design services and directly communicate with you. Specifically, we use your contact details to:

  • Respond to your initial inquiry.

  • Send one-off, 1:1 emails regarding your specific floral orders, consultations, or service questions.

Our Marketing Commitment: We do not use your information for mass email marketing, automated newsletters, or promotional campaigns. Your communication with us is strictly 1:1.

C. HOW WE STORE AND SHARE INFORMATION

  • Storage: When you submit our contact form, your information is securely transferred to and stored in a private Google Doc managed under our secure business account.

  • No Third-Party Sharing: We do not sell, rent, trade, or share your personal information with third-party advertisers, marketing firms, or any other external companies.

  • Legal Disclosures: We will only share your information if strictly required to do so by law, court order, or legal process.

D. YOUR CHOICES AND RIGHTS

Because we do not send automated marketing emails, there is no "unsubscribe" list to manage. However, you have full control over your data. At any time, you may request that we review, update, or permanently delete your contact information from our files by emailing us directly at the contact address below.

E. HOW WE PROTECT YOUR INFORMATION

We take reasonable and appropriate administrative and technical measures to secure your personal information against unauthorized access, loss, or misuse. This includes utilizing secure, password-protected cloud storage platforms (Google Workspace) to house our client documents. However, please be aware that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

F. CHILDREN’S PRIVACY

Our Website and floral design services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.

G. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect minor adjustments in our business practices or local legal updates. When changes are made, we will update the "Last Modified" date at the top of this page. We encourage you to review this policy periodically.

H. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy and how your data is handled, please reach out to us at:

Email: austinaromatic@gmail.com